Frequently Asked Questions:

1 What do I do if my child is ill?
2 How do I enrol my child?
3 Are there after school clubs?
4 How do I purchase the school uniform and where from?
5 What time can I drop my child off at school?
6 How much are school meals and how do I pay?
7 How am I kept informed of my child's progress?
8 What time does school start and finish?
9 Does the school have a Bullying Policy?
10 Who should I speak to if I have a concern about my child?
11 What do I do if I am not the person collecting my child from school?
12 What do I do if my child is taking a course of medicine?

What do I do if my child is ill?
Please telephone the school as soon as possible to notify us of your child's absence. When your child returns to school, please write a note to the class teacher explaining the reason for absence.

How do I enrol my child?
Phone the school to make an appointment with the Head to view the school and to pick up the enrolment forms.

Are there after school clubs?
There are numerous after school clubs and dinner time clubs such as drama, sports , guitar club and others. The children will be notified at the beginning of the year as to which nights the clubs are on.

How do I purchase the school uniform and where from?
Most of the school uniform can be purchased from regular clothes shops. The school sweat shirts are obtained by ordering through the school. Order forms for sweatshirts are sent home with the children or they can be picked up from the office..

What time can I drop my child off at school?
This is at the parent's discretion. The school gates open a 8.00 am but it is recommended that children are not usually dropped off before 8.45. The school does not take any responsibility for children until 8.55.

How much are school meals and how do I pay?
School meals cost £1.50 per day. Your child will pay for however many meals they will want during the week on a Monday morning. They can pay by cheque or cash.

How am I kept informed of my child's progress?
There are two parents evenings. One at the beginning of the year and one at the end. At these times the teacher will inform you of your child's progress both academically and socially. You will also receive a report at the end of the year detailing your child's progress in each of the subjects. If at any time during the year you wish to speak to your child's teacher you are quite welcome to do so by appointment.

What time does school start and finish?
In the infants the children are allowed into the school building at 8.45 with lessons starting at 8.55 am. They finish school at 3.15 pm. The juniors are allowed into the building at 8.55 and finish school at 3.30 pm. Dinner is 12.00 - 1.00 pm.

Does the school have a Bullying Policy?
The school takes bullying extremely seriously. If at any time a child is found to have been bullied or is found to be bullying there are a strict set of procedures in place that are followed (see 'Discipline' on 'The School' page). Bullying at Upton Heath is not tolerated in any form.

Who should I speak to if I have a concern about my child?
We encourage parents to speak to their child's teacher initially. Please make sure that you approach the school as soon as possible, no matter how small the concern.

What do I do if I am not the person collecting my child from school?
If you are delayed or for any reason are unable to personally pick up your child, please telephone school and we will be happy to hold on to your child until you arrive. If someone else is going to pick your child up please phone the school and we will pass a message on to your child so they are aware of the situation

What do I do if my child is on a course of medicine?
Medicine can be administered by a member of staff or the school secretary in agreement with the parent. Alternatively parents can make an arrangement to come into school and administer the medicine themselves during playtimes or dinner times. The school needs to be aware of any medicines that children are taking during school hours so parents must make sure they contact the school beforehand.